I bought my Volvo on July 5th, paid cash. It’s September 9th and I still can’t drive it! No title, no paperwork. I am not so sure it’s not stolen. No one will call me back! 17 calls into it! My bank has contacted me.
Bottom Line: No, I would not recommend this to a friend
8 people found it helpful
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Company Response from Carvana
Thank you for taking the time to share your experience with us. Carvana takes great pride in providing a streamlined and easy car buying experience. We are truly sorry for the delay in your registration. The last thing we would ever want to do is inconvenience a customer in any way. We can assure you someone from our inside team will be contacting you shortly. Additionally, we have notified the proper teams to make the necessary changes to prevent this from occurring again.