Good things: Wallet looks great.
Bad things: Don’t buy anything on Bellroy.com. Their system just doesn’t work well at all.
Here’s my story:
22nd of August: Made first order with VISA card. They told me that their system declined payment for security concerns.
24th of August: Made second order with MasterCard card. It was successful.
24th of August - 5th of September: They have been telling me that some of the items are out of stock. I requested a refund for the items that are out of stock and asked to ship my order immediately without waiting additionally some time for restocking.
NOTE: They still have this item in stock on Amazon. But not in their warehouse.
They told me that they cannot make a partial refund and will make me a full refund.
5th of September - I made another order for the items that have been in stock. Every single order was canceled by their security system. I used the same PayPal and MasterCard as I used before for a successful order.
10th of September - They ask me to send them a copy of my driver license or another document. To proof my identity. This is insane!
CONCLUSION FOR PEOPLE: If you wanna buy something from this company. Stay away from their Bellroy.com website. Just keep in mind. You may loose 20+ days and get absolutely nothing, but the problems and spoiled mood and experience. If you really wanna buy their products - do it on Amazon. It's much less hassle and Amazon will give you refund with no question asked.
Conclusion for me: I decided that I will stay away from this company at all. I don’t wanna buy their products and I don’t wanna have any more discussions with their customer support.
I don’t even want the already 20% offered discount.
Even if they will offer me a 100% discount, I will still reject it.
I don't wanna advertise such brands to my colleagues, friends, acquaintances or even my worst enemies.
Bottom Line: No, I would not recommend this to a friend
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