Reviews (1)

I'm very disappointed. I had high hopes for this process but it started out poorly and ended up not what I wanted. I have dark blonde hair, with 6-month-old balayage highlights that were medium to light blonde and had grown out halfway down my long hair. All of this was noted when ordering my product and in the follow up email from Madison Reed. I wanted a medium strawberry blonde, just a bit lighter and redder than my natural dishwater dark blonde color. Instead, Madison Reed advised me they were not going to send what I requested, and were sending a dark strawberry blonde they thought was a better fit for me. Well, all I have to look at is hair color on the internet so I thought I would give them the benefit of the doubt that the color would be lighter in my hair than my natural color and look good. Instead, what I got was the same dark blonde as my natural color, with some copper tones. It's not any lighter than natural and not what I was looking for. It's not shinier or improved in any way. In addition it did not fully cover the gray at my temples even though I colored those first and fully, which was the real impetus for moving from highlights to a full color. I wasted my money and can't see trying again after they botched this order.