Stephen M.
Philadelphia, PAMember since September 2019

Reviews (1)

    • Sep 19, 2019
    • Verified Reviewer

    Plexaderm Skincare

    Horrible customer service

    Overall Experience:

    I bought 6 bottles for my wife as a gift...she uses about a bottle a month. She opened a bottle today and nothing came out. We called and tried the 20 pumps covering the hole and was basically told oh well, will give you a $20 credit on your next bottle. I ask what about this one I paid $40 for, and was told sorry, it’s only a 30-day warranty and you're out of luck. I said no one told me this when I ordered them, and I would have only ordered 1 bottle at a time, and was told oh well.

    I would not recommend this product as customer service is horrible. I saw this on my local news channel and I am calling them tomorrow.

    Bottom Line: No, I would not recommend this to a friend

    35 people found it helpful

    Link to this Review
    • Sep 24, 2019

      Company Response from Plexaderm Skincare

      Hello Stephen. Thank you for speaking with our customer care team. We are very happy to have helped. Please let us know if you need any further assistance or if you have any additional questions.

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