I spoke to Alena. I explained my distress about court papers, mediation calls and emails concerning my Discover account. Do I go forward with the court mediation process or can FDR get this account settled? What do I do? She told me that account had been assigned to a negotiator that day and she entered all of my concerns into the system. Alena also gave me info about the Plus loan program and transferred me to Cody for more information. Alena was very helpful and caring.
Bottom Line: Yes, I would recommend this to a friend
Company Response from Freedom Debt Relief
Thank you for sharing your feedback about our advocate, Vickie. We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1-800-655-6303 or reach them by email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!