Three reps told me 3 different things. Wasted my day and had a pull on my CREDIT FOR NO REASON! Only to again be told something different. If I could give a negative star, I would! I hate when companies wait until the last minute to tell you fine details. If they would have been upfront I could have not wasted my time...
Bottom Line: No, I would not recommend this to a friend
5 people found it helpful
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Company Response from Carvana
We appreciate you taking the time to share your experience with us. Carvana's goal is to make the car buying process as easy as possible for every customer. We truly apologize if you feel this was not the case. As Carvana continues to grow and improve we utilize our customer's feedback to make necessary changes in our process. Please do not hesitate to reach out to us if you have any further questions or concerns.