Helena V.
Hoboken, NJMember since September 2019

Reviews (1)


    • Sep 26, 2019
    • Verified Reviewer

    Noom Diet

    Overpriced junk!

    Overall Experience:

    DO NOT USE THIS APP. If you don't believe me, PLEASE save yourself some trouble and look at Noom's BBB Reviews. They are nothing more quick scam artists pretending to be "helpful".

    Firstly, PLEASE protect your finances - THERE ARE NO REFUNDS. NONE. They make that VERY clear in their user agreement but no one seems to notice. These scam artists will charge you for the entire year's subscription days before your trial ends (so if your trial ends on the 20th, they'll try charging you for the entire year's price by the 17th or 16th). I always use a prepaid credit card for these types of subscriptions, and with less than $10 on the balance, I knew there would be no way to be charged for the full amount, and I didn't intend on loading the credit card until the 19th at the earliest. Sure enough, they tried charging me by the 16th to get the full year's amount even though the "trial period" had not ended.

    When I went to cancel (because I was not impressed by their product at all) on the day before my trial period ended - it took over 3 days for them to get back to me confirming my cancellation. And it was only because I REPEATEDLY slammed them in the messenger that I received any confirmation of cancellation. There is no real customer service. There's no "Cancel Subscription" button in the App. You either have to e-mail their service OR go through iTunes IF you subscribed via iTunes and not the web.

    Secondly, if you need to lose weight/need help - please get yourself either the MyFitnessPal App (and pay for the premium features, significantly less than Noom and way more helpful). If you must have group support, sign up for the Weight Watchers App - not cheap but those people know what they're doing. Another website I've found helpful for exercise help is The Body Project.

    Noom would have most people on a starvation diet (hahaha good-bye weight loss) and has you weighing yourself every day (that alone can make anyone go crazy). I signed up for Noom to help me with habits - I have my diet and exercise plan and it's been working wonders for me, but I have a problem with other habits that hurt my weight loss.

    This is nothing more than cheap pop-science weight loss tips repackaged in a very expensive and very stupid app. You're not going to gain anything new here other than a hefty charge on your credit card.

    Bottom Line: No, I would not recommend this to a friend

    11 people found it helpful

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