I have degenerative disc disease, bulging discs in my lumbar, and thoracic spine, among other issues. I had to find a new doctor as mine retired. And she suggested I try this. I was fitted for it, signed for it, then told it's nonrefundable and my insurance MAY not cover it in which case, it will cost me $400! And I still didn't even know if the dumb thing did anything for me or how to use it yet! (I'm really mad about this!)
I get home and decide to try it the next day while sweeping my floors as this is always a painful experience for me. Firstly, those pathetic plastic brace pad things are about as useful and comfortable as a 2×4 to the head. You can wear them the entire time with the belt! Sure! As long as you want to stand like a toothpick and stay that way for many minutes 4 times a day, thanks! The back one sticks out everywhere supporting, well...absolutely NOTHING! And the front one makes bending the most painful and difficult movement of all! And let's not forget discretion as it claims we can wear it all day and everywhere and no one will ever know. It's as discreet as an elephant in the back of an El Camino! Then the simplicity of putting the $400 joke without a punch line on! Talk about an entire 10-minute drama routine to find that it doesn't give any relief at all. In fact, aside from all the money and trouble and frustration...the only relief found is taking the crummy thing off 15 minutes early because you can't take it anymore!
NOW what do you do with it? Because you CAN'T return the stupid thing to your doctor's office apparently. So you have this huge bag of crap for $400 to throw on the garbage! Make sure you're able to try something like this before you sign for one or don't agree to it at all! Just saying. Lesson learned!
Bottom Line: No, I would not recommend this to a friend
5 people found it helpful
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Company Response from DR-HO'S
Hi Shannon, thank you for reaching out to us about your difficulty with your belt order. From the sounds of this, you got this as a claim through your doctor's office? I'm not familiar with this process, nor the $400 price tag.
We do sell this belt on our website, and it is available through Medicare. When purchased directly from us, the cost is only $200, and we have a 90-day money-back guarantee (less the cost of shipping), so that you have ample time to see if the belt works for you. We also have a 24-hour helpline to troubleshoot your fit. You can contact them at 1-877-374-6669 and they can assist with your fit to help make it more comfortable. If you are finding that the belt is too uncomfortable with the braces, I would recommend trying it without the brace, and using the pump alone (or wearing it without inflating as a support). I hope you give us an opportunity to help with the fit and comfort of the belt.