Kate D.
Kate D.
Ontario, CanadaMember since September 2019

Reviews (1)


    • Oct 2, 2019
    • Verified Reviewer

    Noom

    Lack of ongoing access (1 year paid membership)

    Overall Experience:

    During the trial, I was incredibly impressed with the support from my goal specialist and the information in the daily learnings. However, as soon as I joined (paying in full for a one-year membership), my goal specialist sent little more than "Hey! Just checking in!" messages. I was initially connected to a group. I did inform my goal specialist that I would be on holiday. However, during that time my group access was revoked and not reinstated for almost six months. This app is not designed for travelers or anybody with an irregular schedule. The app works on a punishment system of sorts - the removal of benefits and failure to resolve issues professionally and within a reasonable time limit (almost six months, in my case, connecting with multiple people on the app itself and via email).

    Bottom Line: No, I would not recommend this to a friend

    10 people found it helpful

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