Reviews (1)

I signed up for a trial period and in addition, paid $59.00 for a meal and exercise plan. After almost two weeks of back and forth about the fact that I had never received my meal and exercise plan, I messaged my coach saying that I was probably just going to ask for a refund and it almost made me want to quit the program if everything was going to be that hard. Next thing I knew, my program had been canceled and $29.50 had been refunded to me. I made repeated attempts, first of all, to see exactly why it had been canceled without someone talking to me and second, why I was not being refunded the total of $59.00 when I never received any portion of the exercise or meal plan. Support is like talking to a computer, basically like my computer-generated "coach" that never truly responds to my questions.