Aimee K.
North CarolinaMember since September 2019

Reviews (1)


    • Oct 2, 2019
    • Verified Reviewer

    Noom

    Do NOT purchase.

    Overall Experience:

    I signed up for a trial period and in addition, paid $59.00 for a meal and exercise plan. After almost two weeks of back and forth about the fact that I had never received my meal and exercise plan, I messaged my coach saying that I was probably just going to ask for a refund and it almost made me want to quit the program if everything was going to be that hard. Next thing I knew, my program had been canceled and $29.50 had been refunded to me. I made repeated attempts, first of all, to see exactly why it had been canceled without someone talking to me and second, why I was not being refunded the total of $59.00 when I never received any portion of the exercise or meal plan. Support is like talking to a computer, basically like my computer-generated "coach" that never truly responds to my questions.

    Bottom Line: No, I would not recommend this to a friend

    12 people found it helpful

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