I purchase an Effy ring in January of 2018 while on a Princess Cruise. The ring was very beautiful with a tanzanite stone in the middle surrounded by small diamonds.
Shortly after I got home I was wearing the ring, showed it to a friend and she notices a diamond was missing. Put the ring up and started calling Effy, you never get to talk with a real person. leave number and contact information and you still don't get a response.
I have worn the ring probably a total of five times. Now I have two diamond missing. I don't care to explain why I have two diamonds missing from an Effy ring that I paid a thousand dollars for on a cruise ship.
If I don't get any help this time, I planned on taking the ring to a local jeweler and having cubic zirconia put in. No, I would not buy another ring from Effy.
Bottom Line: No, I would not recommend this to a friend
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We apologize for the issue you are having but please know that your Effy Jewelry comes with a lifetime warranty and we will repair your ring at no charge. Please email us at email@example.com and our guest care agents will assist you promptly.