Linda M.
PennsylvaniaMember since October 2019

Reviews (1)

    • Oct 8, 2019
    • Verified Reviewer



    Overall Experience:

    Unfortunately, the car we received is not great.

    1. Scratches on the doors ($250).

    2. Battery died after 6 months ($150).

    3. Air conditioner does not work properly ($300).

    All of these things made for a very bad shopping experience. I have tried to contact Carvana but with no luck. I would like compensation for all the problems the car has already had. I would think these things would be covered under the warranty yet no one has gotten back to me.

    Bottom Line: No, I would not recommend this to a friend

    2 people found it helpful

    Link to this Review
    • Oct 9, 2019

      Company Response from Carvana

      We are disappointed to hear that your vehicle arrived with cosmetic imperfections and you experienced issues with the battery and the air conditioning. Your post-sale experience has not been ideal and your feedback is very important to us so that we can continue to improve our processes. We are having trouble locating your account to ensure your concerns have been addressed. If you have not already, please reach out to us at (800) 333-4554 to review your concerns further.

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