Tom and Chrissy B.
Jacksonville, FLMember since October 2019

Reviews (1)


    • Oct 9, 2019
    • Verified Reviewer

    Opendoor

    Great experience

    Overall Experience:

    We had an amazing experience with Opendoor. We had found our dream home and wanted to put our current home on the market. It was in great condition needing only a few repairs which we already had quotes for.

    We were skeptical of an offer by Opendoor but had actually viewed a couple of the homes they had on the market and liked the concept. So we decided to go online and see what they would offer us for our home. We had done our research and knew what we wanted to list it for and what would be the least we would take.

    We were pleasantly surprised with the offer - it was very close to our anticipated list price. Next, we decided to move forward. I CLEARLY made sure we could back out at any time and was assured that (at no cost to us) we could back out of the deal if we felt uncomfortable. The next step was the assessment.

    We figured this is where the loophole would be. That they would come in and hit us up with tons of repairs. Again, we were pleasantly surprised. We had already gotten repair costs for the things we knew would need replacing or repaired. There were two big repairs that we were worried about. Their pricing for the repairs were below what we had gotten quoted and several of the things that we thought we would have to fix they did not charge us for because they were standard costs in selling a house like painting, cleaning, replacing a door our kids had put a hole in. These are extra expenses we WOULD have had to incur if we were selling it through an agency or by owner

    We were amazed with how easy it was to sell our home to Opendoor. They worked with us through the whole process and answered all my crazy questions. We were able to buy our new home and Opendoor worked with us on our closing date so we never had to make two mortgages.

    We felt like the fees were a little high but when we figured all the fees associated with a realtor plus the extra repairs, staging and time it would take to sell the house the fees were worth it. Plus the fact that we didn’t have to make two mortgages was also a deciding factor.

    Bottom Line: Yes, I would recommend this to a friend

    • Oct 9, 2019

      Company Response from Opendoor

      That's amazing to hear! We strive to provide a great customer experience with Opendoor and your feedback is incredibly valuable to us. Thanks for taking the time to share this, Tom and Chrissy.


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