Niya G.
Indianapolis, INMember since October 2019

Reviews (1)


    • Oct 12, 2019
    • Verified Reviewer

    Slim Cycle

    Scam when placing order, horrible customer service

    Overall Experience:

    I will not recommend this company to anyone! We placed the order for Slim Cycle with 5 installment payments and was advised we would be charged $53.99 when the order was processed. Not only were we charged the $53.99 but also $42.79 twice which is a total $139.57. Called and spoke to Nathan at customer service who explained that the $42.79 was a preauthorized charge and would be removed in 5 business days, I asked to speak to manager and spoke to Evan Combs and he stated the same and said that their policy to verify accounts to with 2 pending charges (which were actual charges on our account not pending charges) which remain for 4 business days. I asked for the order to be canceled before when placing the order this information is never explained and is very misleading. I have been a sales rep for over 20 years and this is absolutely NOT how business is handled!

    Bottom Line: No, I would not recommend this to a friend

    35 people found it helpful

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