Wow. Just wow! If customer service had a face I am sure it would look like Delroy. After an online inquiry, I walked into the dealership and was completely overwhelmed by the number of people there. However, Delroy made me quickly forget that there were any other customers there and made sure I was taken care of from start to finish. I called and texted so many times, I was sure I was going to be added to the block list. He was so understanding and patient which made the process so much easier when dealing with my bank. I cannot thank him enough and will definitely be recommending him to all of my friends and family. Thanks again Delroy!
Bottom Line: Yes, I would recommend this to a friend
1 people found it helpful
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Company Response from Vroom, Inc.
Christina, thank you so much for your positive comments about Vroom. If you have any additional questions or concerns about your new vehicle, we will be more than happy to assist you. Safe travels. -Vroom Team.