Amber S.
VirginiaMember since October 2019

Reviews (1)

    • Oct 17, 2019
    • Verified Reviewer


    HORRIBLE customer service

    Overall Experience:

    Over-priced with horrible customer service. Overcharged my card when I tried to redeem carrots and never responded to my inquiries about my account. Don't go with these idiots. They couldn't keep me as a customer because they are unable to change my address in their outdated system and they couldn't have cared less about losing a customer.

    Bottom Line: No, I would not recommend this to a friend

    4 people found it helpful

    Link to this Review
    • Oct 17, 2019

      Company Response from Care/of

      Hey there Amber - Really sorry about your experience with us. I apologize that our system was unable to recognize your address, we're pretty frustrated by this also and are working to improve our address validation system. This does not happen often, but when it does it really bums us out.

      Please contact me directly if you have any other questions or concerns. I know you're interested in making sure you get as much value out of your Carrots as possible :)


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