Jeff H.
Indianapolis, INMember since October 2019

Reviews (1)


    • Oct 18, 2019
    • Verified Reviewer

    HelloFresh

    Don’t take a chance on this service

    I should have known better when they have you enter a credit card before you can see meal options. After seeing meal options I canceled immediately. Today I saw an email about a shipment on the way. I called their non-toll free customer service number where they said they would refund my credit card and the shipment was mine to use or give away. But the scary part was they said their system showed a PayPal charge. They couldn’t tell me which credit card was charged. Now I have to check all cards for a charge and watch whichever one for the refund as I know I didn’t use my PayPal account.

    The emails I received from company showed:

    1. Welcome.

    2. Canceled subscription.

    3. Action needed to correct payment information.

    Those 3 emails were on the same day.

    The 4th email 4 days later "your box is on the way."

    Do not have any interaction with the company. Their systems are out of control.

    Bottom Line: No, I would not recommend this to a friend


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