If you want a company that sends you false automated emails, requires you to keep sending the same information repeatedly, requires you to initiate any corrective action, takes over 90 days to complete a new mortgage, takes over 13 days to receive your money once the papers are signed, then this is your mortgage company. The initial team did good getting us started. The closing team dropped the ball after every turn. All my emails and phone conversations are available to Rocket Mortgage to review how our loan was handled. I hope they will learn from the many mistakes that were made at every turn. No one should be subjected to this treatment. They did not earn their thousands of dollars charge.
Bottom Line: No, I would not recommend this to a friend
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