This company is a joke. The worst customer service I’ve ever received by far. The first set of aligners they sent me only fit for about four or five sets. I had to get a reevaluation. I’ve been waiting on my reevaluation aligners for over 2 and 1/2 months. Every time I call for an update the only thing I’m told is a few days. Do not waste your money.
Bottom Line: No, I would not recommend this to a friend
3 people found it helpful
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Company Response from Smile Direct Club
Hello Travis, we're concerned to see this, as we take pride in the attention that our customer care team devotes to all communication efforts. In order to better assist you, I will be sending you a private message. Best, Valerie.