Took forever to get them. Absolutely worthless customer service. I imagine it is because all they do is listen to complaints from everyone who buys them until they are ready to attack someone back!
Product is equal to customer service as it is equally horrible and doesn't come close to the expectations one gets from reading their ads. You can duplicate the product by buying some cloth or burlap bags from Amazon or eBay, get a bag of charcoal, crush it up and fill the bags with it. But, don't be surprised that they don't do much to eliminate your problematic odors!
Bottom Line: No, I would not recommend this to a friend
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