Laura C.
IllinoisMember since October 2019

Reviews (1)


    • Oct 25, 2019
    • Verified Reviewer

    PillPack

    No human oversight!

    This company was good until Amazon got involved. There is no human overseeing the medication process. Two months in a row they did not ship vital medication (heart, blood pressure, multiple sclerosis) holding up the shipment for ulcer medication. Seriously! The first time it happened they assured me it would not happen again. This time they said they want to ship all meds at once and they contact the customer to let them know. I asked who they spoke to or emailed and oops! They failed to contact anyone. I asked the logic in holding a shipment of 20+ medications for 1 pill and she said so it is all in the PillPack. I asked her who makes this decision - it is computer generated.

    Bottom Line: No, I would not recommend this to a friend

    7 people found it helpful

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