Patrick K.
Chandler, AZMember since October 2019

Reviews (1)


    • Oct 25, 2019
    • Verified Reviewer

    Dexcom

    Dexcom - WORST CUSTOMER SERVICE EVER!

    The Dex product is good. However, Dex customer service will be the worst you have ever experienced. If you call CS, you will be on hold for at least 20 minutes EVERY time (with what may be the worst hold music ever - it's all I can do to not hang up!). Worse is trying to reorder supplies. It is next to impossible to get Dex to send supply reorders on time. They let reorders sit, and they don't email or call with updates.

    My advice? Though a great product, avoid Dex because of the horrific customer experience.

    Bottom Line: No, I would not recommend this to a friend

    3 people found it helpful

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