They say 3-4 weeks for your aligners, it’s been over 9 weeks and still nothing. When you call they have no idea when they will arrive! They were quick to take my money but I still have no idea if the aligners will ever arrive! No communication whatsoever.
Bottom Line: No, I would not recommend this to a friend
5 people found it helpful
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Company Response from Smile Direct Club
Hi Esther. We appreciate you taking the time to let us know about this. We are disappointed to see this and we are more than happy to speak to you more about this. We will be reaching out through DM to speak further. Best, Thom.