Theo T.
Regina, Saskatchewan, CanadaMember since October 2019

Reviews (1)


    • Oct 30, 2019
    • Verified Reviewer

    FixMeStick

    Great customer service

    Overall Experience:

    I have been a FixMeStick customer for a few years now. I use the program on my 2 computers. The stick launches relatively easily on one computer while it often takes a few reboots to launch it on the other computer even though they are both on a Windows 10 platform.

    Once launched, the stick does a very good job of detecting and cleaning viruses and malware from the computers. Overall, I have been very satisfied with the effectiveness of the FixMeStick.

    The main focus of this review though, is the customer service I have received from FixMeStick. Like a lot of other customers, I was disappointed when FixMeStick discontinued their phone-based customer service but I have been very happy with the service I have received via their Live-Chat service. All the customer service personnel I have dealt with so far have been very, professional and responsive, always demonstrating a willingness to help; often going above and beyond the call of duty.

    I definitely recommend FixMeStick and I will like to give a shout out to their customer service staff.

    Bottom Line: Yes, I would recommend this to a friend

    1 people found it helpful

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