By far the worst experience buying anything! I’m talking about worst than dealing with the cable company or your local DMV or haggling a foreigner in a 3rd world country. I bought a beautiful sports car that you have to try to really hard to screw up the sale. To start, the advertising was misleading, the one owner was a rental company! Secondly, the car was poorly repaired multiple times that you could see spry paints under the bumper and thick bundo peeling off after a few drives - we’re talking about a 2018 Infiniti Q60 here not a used lawnmower. The tires installed were wrong tires - against the manufacturer's recommendation - and the cheapest possible, Lionhart tires. The rear breaks were worn out, the gas tank was empty and without the floor mats. All of this was brought up with Vroom and the complaint was rejected.
Bottom Line: No, I would not recommend this to a friend
3 people found it helpful
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Company Response from Vroom, Inc.
Adam, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive online experience with us. We would like the chance to talk to you further so please reach out to us at (469) 660-1600 at your earliest convenience so we can work with you to make this right. We hope to hear from you soon. - Vroom Team.