Amanda T.
Amanda T.
New JerseyMember since November 2019

Reviews (1)


    • Nov 9, 2019
    • Verified Reviewer

    OptiMind

    Awful customer service. Made me nauseous/dizzy.

    Overall Experience:

    Signed up for their free trial pack. Was immediately charged and sent 2 bottles of the stuff before the week of the free trial was up. My bank thought the charge was fraud and it froze my account, yet their payment was still sent through. Despite all of this I thought I'd give it a real try. Some days I felt like it worked, others it made me nauseous and dizzy. Just didn't feel like it was worth it. I received no emails or notifications so I wasn't sure how to cancel. In less than a month and a half I was charged and sent another 2 bottles. I hadn't even finished 1 from the first shipment. I finally figured out how to cancel it and tried to refund the latest shipment. Apparently you can only send back your first shipment within 30 days. All other sales are final, even if you haven't even opened the package and call them they day it arrives in your mailbox. They don't care about their customers. Just want to take your money and run. Product has negative effects for SOME people, as is stated in other reviews. They should take a little more care in their customers satisfaction.

    Bottom Line: No, I would not recommend this to a friend

    1 people found it helpful

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