I purchased a vehicle through Carvana last year. Though I was initially satisfied with my experience, this has now changed to disappointed. I failed my inspection today due to the window tinting on my vehicle. I now have to pay more money to have the tint removed. Carvana should let customers know this ahead of time. My next vehicle will not be purchased through Carvana.
Bottom Line: No, I would not recommend this to a friend
3 people found it helpful
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Company Response from Carvana
Thank you for taking the time to reach out and share your feedback with us. We are very sorry for the issue you encountered with the window tint. Carvana is required to abide by each individual state's rules when it comes to tint. After reviewing your account, it does look like you have been able to work with our inside team to come to a positive resolution. Please do not hesitate to reach out if you have any further questions or concerns.