Reviews (1)

This would be my 2nd (and hopefully last) visit to this SmileShop, and the experience was just as informative, quick and painless as the first visit. Unfortunately, I chipped a small portion of my tooth after I had already taken a 3D scan of my teeth and ordered the first set of aligners. So, I just had hoped that it wouldn’t have been too detrimental to the progress of my treatment plan and decided to wait until the end to give myself the benefit of the doubt, but on the contrary to what I had anticipated, the extent of the chipping of my tooth did, in fact, contribute to not receiving the best possible outcome of the perfect smile I wanted. Despite this unfortunate occurrence, SmileDirectClub and it’s amazing staff were able to get me an appointment the same day and get my new 3D scans updated so I could get the correct/most effective aligners that would perfectly fit my teeth. I cannot be anymore appreciative of these amazing women and their genuine interest in my concerns. More specifically, they not only valued my opinion(s) of how I perceived my progress to be at the end, but they also shared my same objective of wanting my end result to be one that I could be proud and happy of. If I could give them each 5/5 stars I definitely would. So this review will have to serve that purpose. Thanks again, Melinda, for your expertise in my very first assessment over 6 months ago and initially making me comfortable with this process. A special shout out to Monique for getting me in the same exact day as I called (within an hour) and being readily available to get me back on the right track to a beautiful and happy smile. Also, thank you for being so supportive and encouraging...it’s hard to come across people at their place of business who seem to express total genuine interest in what customers have to say.

Last but certainly not least, I would like to say a BIG thank you and give an honorable mention to, Emily, thanks for coming in and retouching my scans so that my newest l set of aligners we’re on point (or shall I say aligned) with my goal of achieving the most perfect/straight teeth that any gay (yeah I meant to say this) could dream of. Thank you again, SmileDirectClub, for your incredible product. There is no question as to why you’re arguably the best alternative to braces on the market. You definitely make me smile!

Best regards from one truly happy member of the club.