Eric P.
Minneapolis, MNMember since November 2019

Reviews (1)

    • Nov 19, 2019
    • Verified Reviewer

    Tommie Copper

    Defective products. Bad customer service. D- rating on BBB.

    D- rating from the Better Business Bureau. DO NOT BUY.

    I purchased two weighted blankets from them in April. I was hoping this could help with my father’s health issues and help him with his anxiety. I saw a deal on Good Morning America, and thought I’d get one for my father and one for me.

    By July, I started noticing small white beads on my couch. One or two at the beginning, then more and more. By the time I realized they were leaking from my blanket, the little beads were all over the room.

    I emailed Tommie Copper, they got back to me asking only what weight my blanket was. Then a week went by. I had to email them again asking if they had any information for me. Then they sent me an email saying that their return policy is only 3 months, and blaming PayPal for not being able to offer me a refund. They offered me 50% off a future purchase, to which I replied: Why would I want to purchase anything from Tommie Copper again since the first and last thing I bought was either defective or only expected to last 3-6 months? Why not do what you can to fix the problem and retain my business?

    I thought I was making an investment in something that would last longer than 4 or 5 months. For the few hundreds of dollars I spent, I was expecting better.

    Then I checked their rating on the Better Business Bureau. Tommie Copper has a D- rating.

    Bottom Line: No, I would not recommend this to a friend

    6 people found it helpful

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