About Tommie Copper

By HighYa Research Team
Published on: Sep 30, 2013

Tommie Copper is a clothing manufacturer that specializes in helping their customers relieve persistent aches and pains through copper infused compression-oriented shirts, shorts, gloves, and socks. According to the company, their unique clothing line helps support muscles, joints, and surrounding tissue, which ultimately decreases swelling and increases mobility.

Tommie Copper is based out of Kisco, NY, and has been in business since 2010. The company holds an A- rating with the Better Business Bureau, based on 19 closed complaints over the past three years. Online reviews appear to be mixed, with the most common complaints citing long shipping times and failure to work.

Tommie Copper Features & Products

Similar to Copper Wear, Tommie Copper manufactures “Pro+ Ionic” copper-infused compression wear that is claimed to release ions that “may help reduce the oxidants in the body and is a natural, permanent anti-bacterial agent with skin benefits.” Additional benefits include increased oxygen transport, improved muscle tone, “free radical” neutralization, relief from muscle soreness and stiffness, and much more.

With numerous compression and non-compression products for men and women, in addition to several accessories, the Tommie Copper brand has a wide target audience. These include everyone from high-level athletes to grandmothers who enjoy gardening—essentially anyone who experiences fluid buildup in their joints, muscle stiffness, or sore, tired legs.

In addition to its health benefits, Tommie Copper claims their compression wear is designed using “3D compression” technology, and is the most comfortable on the market; because after all, if people aren’t wearing their clothing, they won’t be able to reap the benefits. However, the company admits that not all customers will immediately experience the benefits of their compression wear, as some will take longer due to their individual physiology.

Tommie Copper Pricing & Refund Policy

Due to the wide variety of Tommie Copper products available, prices can vary widely. However, based on our research, most products range between $24.50 and $169.50.

All Tommie Copper products come with an unrestricted 60-day return policy. If you’re dissatisfied for any reason within this time, you can send your clothing back to the company—used or otherwise—and will only be responsible for shipping and handling fees. Simply contact customer service at 855-692-8291 to begin the process.

Does Copper Even Work For Pain Relief?

There is no known scientific evidence available demonstrating that copper infused compression wear will provide constant and reliable relief. In fact, according to a study done on 70 patients at NCBI, the conclusion drawn was that magnetic copper bracelets (mixed with other placebos) do not provide much pain relief to the individuals who were suffering from rheumatoid arthritis. In addition, after looking through the Tommie Copper website, we were unable to find any clinical evidence supporting that copper works for everyone.

Pros

  • Claims to help relieve persistent aches and pains through compression-oriented clothing.
  • Reduces swelling and stiffness, while increasing mobility.
  • Can be worn by anyone—not just athletes.
  • Some individuals may experience immediate relief.
  • 60-day unrestricted return policy.

Cons

  • Instead of instant relief, some individuals may experience results over a longer period of time.
  • Most common complaints cite long shipping and failure to work.
  • No scientific evidence available that copper actually provides relief including on the company website.

Bottom Line: Should You Buy Tommie Copper?

Since our original review, more than 160 HighYa readers have chimed in and offered their reviews on Tommie Copper compression wear products. What do they have to say?

Overall, HighYa customer reviews appear to be evenly split, with most negative reviews referencing high price, failure to work, poor quality construction (insufficient compression, garments will not stay in place, that quickly fray at the seams, etc.), and negative reactions or stained skin/clothing from the copper content. On the positive side though, it appears that many people have found pain relief from less severe conditions such as arthritis, inflammation, and carpal tunnel syndrome.

However, one question we kept asking ourselves when reading several of the positive reviews from individuals with severe medical conditions requiring professional medical attention: Had they previously tried any medical-grade compression garments, such as those sold through RejuvaHealth? We bring this up because if they claimed to have tried everything, it would seem that their physician would have already made this recommendation based on their symptoms. With this said, several HighYa readers wrote very detailed reviews, and although they gave Tommie Copper high marks, they claimed that they were going to try other brands prior to ordering additional garments from the company.

Nearly all HighYa Tommie Copper reviewers appear to have been seeking pain relief, which is a positive sign. This is because, as we mentioned in our Science of Compression Wear article, compression wear has been shown to provide clear medical benefits, including increased circulation, improved blood flow, hastened wound recovery, reduced risk of forming a blood clot, and improved venous function. However, other than reducing the buildup of lactic acid and decreasing post-exercise recovery times, they have not been shown to provide any sports-related performance benefits, which is a claim that many consumer-grade compression wear manufacturers make.

Related: Common Sports Injuries: Your Guide to How They Happen & Best Ways to Prevent Them

The Final Take on Tommie Copper Compression Wear

With evenly split HighYa customer reviews, it would appear that you have a 50/50 chance of experiencing benefits from Tommie Copper compression wear, which may be increased slightly if you experience mild to moderate pain related to arthritis, inflammation, and carpal tunnel syndrome. It really depends on each individual's personal circumstance.

From our perspective, it appears that an individual who is suffering from severe arthritis or other major pain would have decreased chances of experiencing substantial relief using Tommie Copper or other branded copper compression wear alone without doctor prescribed medication.

However, if you’re looking for any kind of enhanced sports performance, Tommie Copper may be good fit for you assuming you don't have any other major medical conditions. You probably see a lot of athletes in the NBA constantly wearing compression wear.

See Also: Tommie Copper Lawsuit: Overstated Claims or Intentional Misrepresentation?

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Read 234 Tommie Copper Customer Reviews and Complaints

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Average Consumer Rating: 3.0
Rating Snapshot:
5 star: 95 4 star: 19 3 star: 9 2 star: 22 1 star:  89
Bottom Line: 48% would recommend it to a friend
Showing 1-11 of 234
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  • Falls down

    • Ontario, Canada,
    • May 6, 2019
    • Verified Reviewer

    Purchased the correct size from the Show Case store. No returns allowed. Wore for a session of outdoor football refereeing clinic that was nowhere near the time I would wear for a game situation. They just would not stay up. Less than 5 minutes, the top was down around the top of my knee cap. Finally just pushed them down around my calf for the rest of the on-field session. I do not recommend this product especially since there is a NO RETURN POLICY!

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 1 people found this review helpful

    Slow shipment

    • Wisconsin,
    • Mar 10, 2019
    • Verified Reviewer

    I ordered from them on February 19, 2019, it says it will be here at this time and I still haven't received anything. Keeps on saying that it will be delivered but keeps postponing it. Never again will I order from there. Shipping FedEx should not take this long.

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 1 people found this review helpful

    Knee sleeve

    • Attleboro, MA,
    • Feb 27, 2019
    • Verified Reviewer

    I have been suffering with right knee pain for many years. I have osteopenia and also intermittent sciatica. I have tried knee braces of every kind, some to the price of $100. Four years ago I was sleepwalking and fell down 11 stairs. I had a smashed wrist, and broken hands. After three months and six surgeries and titanium bars and wrists band placed in my hands. I suffered with pain. I purchased the hand gloves and wrist bands. It got me through. So I purchased a knee brace. It arrived yesterday. I put it on right away, it changed the pain level from a 10 to a 1-2. I took it off to sleep and this was the first time I slept all night. I put it on this morning!

    And I cannot praise it enough. Thank you Tommie Copper.

    Bottom Line: Yes, I would recommend this to a friend

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  • 2 out 2 people found this review helpful

    Slow slow slow, painfully slow shipping

    • Michigan,
    • Feb 4, 2019
    • Verified Reviewer

    I called CS to see where my order was. He said oh, it was out of stock. I said the website didn't indicate that. He said, "Oh our website can't do real-time inventory." Are you kidding me? So the gloves I ordered on January 9th still are not here at the time of the review January 28th, 2019. I'd avoid this company solely on the fact that they, according to their CS rep, don't do real-time inventory and didn't communicate at all that order was back ordered. On January 18th company emailed shipped confirmation - 10 days still no gloves. Shipping time is painfully exceedingly SLOW in my experience, and I will never order again because of it.

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 1 people found this review helpful

    Hole in sock

    • Wilsonville, OR,
    • Jan 30, 2019
    • Verified Reviewer

    First time I put on compression sock, there was a hole in it, top of the foot, not where I would be pulling up on the dock. I got these from GMA Steals & Deals a while ago. Finally just tried on. Very disappointed that quality control didn't catch this.

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 1 people found this review helpful

    Compression Knee Brace

    • Bristol, TN,
    • Jan 26, 2019
    • Verified Reviewer

    I purchased a knee brace to see if it would help relieve knee pain. It has helped somewhat when I wear it at night. It's completely useless during the day when I'm doing any type of activity. The brace will not stay up, slides down to the top of my knee and there's nothing I can do to keep it in place. I did purchase the size recommended, according to the measurements on the label, but it was definitely too large. I exchanged for the large, which is snug, providing enough compression, but it will not stay up. I will try another brand for daytime use. The Tommie Copper is perfect for night time use while sleeping. Stays up then.

    Bottom Line: No, I would not recommend this to a friend

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  • 4 out 4 people found this review helpful

    Poor quality

    • Chapmanville, WV,
    • Jan 8, 2019
    • Verified Reviewer

    I purchased two pairs of Tommy Copper socks (1739MR). These socks are thin and cheaply made, certainly not justifying $34.50 a pair. You can see your skin through them. They are not even worth the 30% off price I paid. Super poor value! Super poor quality! I tried to review the socks on their website. My review stayed on the web for less than one hour. Very selective with the reviews they allow. Speaks volumes to their honesty, character, and integrity.

    Bottom Line: No, I would not recommend this to a friend

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  • 4 out 4 people found this review helpful

    Not sure how, but it works while you're wearing it!

    • Illinois,
    • Dec 29, 2018
    • Verified Reviewer

    I'm in my late 50's and have shoulder pain and limited range of motion. A friend recommended the compression top. There was a sale going on, so I thought it was worth a try. The product really does work...while you're wearing it. I see no long-term benefits though. Once the shirt is off, there is no more relief. If there were more fashionable styles I wouldn't mind having a couple to wear under other clothes, but the neckline is really high, so unless you're wearing turtlenecks, it will always be visible. Not without its merits, but not a cure-all or permanent fix either. I actually enjoy sleeping in it as it's nice to be able to tuck my arm under my pillow without the pain waking me up.

    Bottom Line: Yes, I would recommend this to a friend

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  • 3 out 3 people found this review helpful

    Poor customer service or no customer service

    • Arizona,
    • Dec 10, 2018
    • Verified Reviewer

    It is almost impossible to get a customer service specialist on the phone. Phone rings and rings - no answer during business hours.

    I emailed them and as of this date (three days ago), I have not received a reply. I'd like to return an item, but apparently, my 60 days will be up before I can get an approval to return. I won't order from them again.

    Bottom Line: No, I would not recommend this to a friend

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  • 9 out 10 people found this review helpful

    Rude customer service

    • Santa Rosa Beach, FL,
    • Nov 9, 2018
    • Verified Reviewer

    I called your "customer service" with a question. There was no "Good morning," "How are you?" "How can I help you?" Her responses below was said abruptly and rudely.

    "I want to return an item to exchange for a smaller size."

    Tommie Copper rep - "We don't exchange items. It is the responsibility of the buyer to reorder the correct size once a credit has been issued."

    "Can I print out a return label from your website?"

    Tommie Copper rep - "It is the responsibility of the buyer to write out the return label."

    She was so abrupt and rude; I couldn't believe it. Totally unacceptable. I would have rated no stars if the option was available.

    Bottom Line: No, I would not recommend this to a friend

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  • 4 out 4 people found this review helpful

    Highly recommended product!

    • New York City, NY,
    • Oct 15, 2018
    • Verified Reviewer

    Working in the office is tough! Although you’re sitting all day, your hands are working as well, and the back is also compromised! I’ve been using these products since 5 plus years ago and it really helps me. That’s why it’s called “compression” to help ease the pain. These products really work according to their specifications!

    Bottom Line: Yes, I would recommend this to a friend

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Showing 1-11 of 234

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