Reviews (1)

I've made a warranty claim within 60 days on an infrared product I purchased. They have yet to respond.

They do not call, text, or email you back on any kind of warranty. They gave me false information and incorrect email addresses.

Each order to Canada is $100 equivalent in Canadian funds for shipping alone. They will not ship warranty work to Canada at their expense, even though their product was defective.

Asked to have a manager call me back. This never happened.

One of the most terrible experiences I've ever had in customer service.