I was very excited to try the SmileDirectClub aligners and had 5 months plan at first. Almost at the end of the 5th month, there wasn’t any improvement. The gaps weren’t fixed and I noticed that food gets stuck more on a part of my teeth which never happened before I used the aligners. So I went again for reevaluation. It was approved for another 2-month plan but the projected result is ridiculous! Their projected smile plan actually will give me an open bite and increased overbite! And they told me that that is the best plan they have for me! It made me feel like I wasted 5 precious months! I requested a cancellation and refund because they actually made my smile worse! Now, they kept on dodging me! I always follow up and no one has reached back to me yet! I am very frustrated. Do not use SmileDirectClub! I will update this review once they get back to me.
Bottom Line: No, I would not recommend this to a friend
1 people found it helpful
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Company Response from Smile Direct Club
Hello Myriz, thank you for leaving us a review. We are concerned to hear this and would love to assist. I will be sending you a private message for more information. Best, Valerie.