I purchased this app after reading/researching intermittent diets. You are literally paying for a timer. From everything I read, I was expecting to be able to log my food so that I could have everything in one place. I reached out to the company and I was told I could not get my money back. I emailed them the day after purchasing and they said no. They need to be more transparent about their product. What a waste of money.
Bottom Line: No, I would not recommend this to a friend
4 people found it helpful
Link to this Review
Company Response from DoFasting
Dear Lella,
Thanks for sharing your feedback. We always aim to deliver a great experience. We are gutted when we miss the mark! Our app offers a personalized meal and workout plans, created by our professional nutritionists and trainers, based on your quiz answers, easy to use fasting tracker, which allows you to chose different fasting options and adjust your fasting hours easily. In your profile, you can easily track your progress. 'Tips' section in the app provides you with various articles on how to adopt a healthy lifestyle and intermittent fasting. Also, our specialists are ready for consultation 24/7. Meals database is being updated every week. A full refund can be issued if the product found faulty. Yet, we cannot provide a refund if you simply changed your mind or don't want the app.
Unfortunately, in this situation, we are not able to provide you with a refund.
Please see our refund's policy which is stated in our Terms & Conditions:
5.2.4. the Company follows a no refund policy, unless the product is proven to be not as described or faulty. In such cases, client must contact our customer support at hello@dofasting.com within 14 days upon purchase and provide detailed information proving Company's product fault (with visual proof attached). Once a refund is issued, Client no longer has the access to Company's product. All refunds are applied to the original method of payment. By purchasing from the Company's website, client agrees to this refund policy and relinquishes any rights to subject it to any questions, judgment or legal actions.
Our team strives to make our app as much innovative as possible and even more useful features are on the way, including food logging option. We truly hope you'll give us another chance to earn your trust.
If you need our assistance or consultation - do not hesitate to drop us an email at hello@dofasting.com.