I just got off the phone with a customer service person and after reading several reviews I realized that I was just cheated on a refund for the deep wrinkle filler. I had ordered 2 tubes and used them faithfully and could not see any results. I was told that I would only receive a 40% refund unless I would return what was left of the product. I would also have to pay for return shipping. As I am reading other reviews I see other people were given a full refund without having to return any product. I really feel I have been taken advantage of and definitely would not recommend this product or the company.
Bottom Line: No, I would not recommend this to a friend
50 people found it helpful
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Company Response from Beverly Hills MD
Hello Judith,
My name is Samantha and I am reaching out directly from the Beverly Hills MD corporate office. I am so sorry to hear about your experience with our customer service team. As you were advised, any used product can be shipped directly to us for a full refund. If you prefer to keep the product we offer a 40% refund just for giving the product a try. I am happy to issue you the remainder of your full refund as a one-time courtesy. Please send me an email with your order number or the email associated with your order at Sam@beverlyhillsmd.com I will personally make sure we make this right for you. Take care.