Robbin K.
Marshville, NCMember since November 2019

Reviews (1)


    • Nov 23, 2019
    • Verified Reviewer

    Freedom Debt Relief

    Problems not handled well

    Overall Experience:

    I changed my dedicated account to SunTrust from Navy Federal, and I gave this information by email and did a phone call. I was told on the phone call that the correct bank would be used. It was not.

    There is still an overdraft on the Navy Federal account of $287.00 and it has not been reversed, nor has the SunTrust account been debited. I was told that Freedom Debt would correct the problem, but yet it has not been done. This relationship has not started out very well at all. I would not recommend this plan to a friend at this point.

    Bottom Line: No, I would not recommend this to a friend

    • Nov 25, 2019

      Company Response from Freedom Debt Relief

      Robbin, we appreciate your feedback. Our team and apologizes for any disappointments you've experienced with changing the banking information. We would like an opportunity to further discuss the concerns mentioned. A team specialist will be reaching out to you shortly. Thank you for allowing Freedom Debt Relief the opportunity to service your financial needs.


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