I ordered the Copper Fit rapid relief Back Hot/Cold wrap from Dicks Sporting goods initially. It came opened and used. They sent another one, same thing. Apparently they were returns. I then made the horrendous mistake of ordering directly from Copper Fit. I waited 2 weeks for it to arrive for $5.99 in shipping. Once it finally came, I tried it for the first time. Immediately I noticed that the plastic mold to provide lumbar support was not aligned with the spine and offered zero support or relief. I called Copper Fit to try to get a refund. They will not cover return shipping. I refuse to pay return shipping on a product I waited 2 weeks to receive. I would never purchase anything from them again. Lousy product, and lousy customer service.
Bottom Line: No, I would not recommend this to a friend
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