About two years ago I was searching for mental health services that I could afford, I had no insurance, 19 years old. I call 1 billion places crying and being an anxiety ball. I came across Lemonaid Health, at the time they did not do mental health services but they said that they had a lot of people calling and asking the same questions as myself and that she too thought that they should definitely be a part of it. She was a very nice woman. After looking through the site that day I then made an appointment to be on birth control. It was a $25 fee to have a video chat with a doctor in the video chat was about 10 minutes maybe, the doctor was amazing and answered all my questions and was very very nice. I appreciated him protecting my privacy, I was having some video difficulties and he said that he couldn’t talk any further if he couldn’t see me (this was before he saw me at all) but I appreciated that!
The reason why I am writing this review today is because I’ve been suffering with a UTI for going on three weeks now, used to have them frequently when I was younger, always severe, the only thing that would help would be antibiotics. When I was younger I did have insurance. Now that I’m a young adult I don’t have insurance. And I can’t believe that I forgot about this service, Lemonaid Health, and how cheap and easily accessible they are and I’ve been suffering for this long, LOL! I’m on the couch with a heating pad on, almost in tears, running back-and-forth to the bathroom, and then all of a sudden I just remembered about Lemonaid and I paid the $25, answered the questionnaire, two hours later the doctor messaged me and asked if it was a good time to call, I said yes (I didn’t even expect a call that night because it was 7 PM on Sunday and their website states they close at 12 PM on Sundays so I was very happy to receive a message from him!), he called me within three minutes, we talked for almost 20 minutes, which I totally appreciate because I had a lot of questions and he was very patient with me and so informative (as well as a great listener!). He said if I have any questions, any side effects, or anything else to say to you just message them and they’ll get back to me a soon as they can and that my pharmacy will have my prescription ready in the morning. Thank you Dr. T Ryder!
I’m currently seeing a psychiatrist who is an hour away for me, I am unemployed so I qualify on a sliding scale, I see him for $20 a visit for 20 minutes. And now that Lemonaid Health has mental health services, I am definitely considering choosing them over where I’m going now because Lemonaid has such great staff and caring doctors that I know I’ll be in good hands and that I won’t feel like I’m being a bother to them. On the website, they state that for $95, included: unlimited messaging! Which is unbelievable, so amazing! Where I go now there’s a patient portal where you have the ability to email/message your prescriber, but I do that and my prescriber gets angry at me when I use it to discuss the symptoms of my medications because for the last six months I’ve been trying a new different medications back-and-forth so of course I have to discuss things with him immediately when something comes up or I have a serious question.
SO, Lemonaid Health, you've outdone yourself. I will forever be a returning customer and will tell everyone about this site AND APP!
Bottom Line: Yes, I would recommend this to a friend
Company Response from LMND Medical Group, Inc
Mina, we're delighted we've been able to help you out in terms of UTI treatment and an online prescription for birth control. And you're right that we recently launched an online service to help Americans with depression and anxiety!
What we hear from our patients is that even if you have insurance - which tens of millions of people don't have - it can be crazy difficult to get affordable and convenient access to doctors who'll prescribe antidepressants and anti-anxiety medicines. If your commitments mean you struggle to get to a doctor's office during the working week it's even worse.
We're proud that we can now help patients across the whole of the US who experience depression or anxiety. Month after month we can adjust the medicines as needed, offer as much messaging or calls as needed, and ship the medicines we prescribe all for a fixed monthly fee.
As you point out, different meds can cause different side effects and it's important to have someone you can speak with easily help you work out the precise medicine and dosage that's right for you. Everyone's different.
Thank you so much for your review.