Renee H.
Renee H.
Ontario, CanadaMember since November 2019

Reviews (1)


    • Dec 23, 2019
    • Verified Reviewer

    DoFasting

    Updated review

    Update

    Overall Experience:

    They continue to be "gutted" by negative reviews! But do nothing about it. Refund our MONEY! You don't give customers what you claim. You are the bottom of the pit of slimy companies that don't have consequences for your actions. Please don't give them your money!

    Bottom Line: No, I would not recommend this to a friend

    9 people found it helpful

    Link to this Review
    • Dec 26, 2019

      Company Response from DoFasting

      Dear Renée,

      We apologize that our service did not satisfy your expectations.

      A full refund can be issued if the product found faulty. Yet, we cannot provide a refund if you simply changed your mind or don't want the app.

      Unfortunately, in this situation, we are not able to provide you with a refund.

      Please see our refund's policy which is stated in our Terms & Conditions:

      5.2.4. the Company follows a no refund policy, unless the product is proven to be not as described or faulty. In such cases, client must contact our customer support at hello@dofasting.com within 14 days upon purchase and provide detailed information proving Company's product fault (with visual proof attached). Once a refund is issued, Client no longer has the access to Company's product. All refunds are applied to the original method of payment. By purchasing from the Company's website, client agrees to this refund policy and relinquishes any rights to subject it to any questions, judgment or legal actions.

      Our team strives to make our app as much innovative as possible and even more useful features are on the way. We truly hope you'll give our app another opportunity.

    • Previous review
    • Dec 3, 2019

    Complete waste of money!

    Don't waste your money! This app offered nothing that can't be had for free through a Google search or a free IF app. There is no customer service and if they have their way you'll just keep paying! Completely unethical people. Stay away! I could click negative stars it would be a negative 10!

    • Dec 16, 2019

      Company Response from DoFasting

      Dear Renée,

      Thank you for your review. We are sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention. Our app offers a personalized meal and workout plans, created by our professional nutritionists and trainers, based on your quiz answers, easy to use fasting tracker, which allows you to chose different fasting options and adjust your fasting hours easily. In your profile, you can easily track your progress. 'Tips' section in the app provides you with various articles on how to adopt a healthy lifestyle and intermittent fasting. Also, our specialists are ready for consultation 24/7. Meals database is being updated every week. Our team strives to make our app as much innovative as possible and even more useful features are on the way. We truly hope you'll give our app another shot. If you need our assistance, useful tips or consultation on intermittent fasting - just write to us at hello@dofasting.com, our team will gladly assist you.

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