Trying to get a refund...Bought a 3-month supply but they will not honor the 90-day Guarantee. Told me to finish the product when I previously asked for a refund. Now they want the product returned to honor the Guarantee. Offered me a 40% refund...not acceptable. I have found nothing that says I have to keep empty bottles to facilitate the refund guarantee. Why would I keep an empty bottle for 60 days and 30 days after using? Interesting they consider the empty bottles the product when they encouraged me to finish the product. Big scam. Now to post I have to read a long article that only protects them and leaves me vulnerable. Review guidelines and terms of use only protect them and leave another loophole for them to reject the refund claim.
Bottom Line: No, I would not recommend this to a friend
18 people found it helpful
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Company Response from LCR Health
Hello Gregg. I am Taylor with LCR Health. I am sorry to read your review of our customer service. LCR Health prides itself on our exemplary customer service, but in your case we dropped the ball. Please email me at taylor@lcrhealth.com so that I may offer you a full refund as a courtesy. I want to thank you for sharing your experience. We appreciate all our feedback and will be looking at this as a learning opportunity. I wish you a wonderful day and I look forward to hearing from you.