I had purchased the FixMeStick to speed up my laptop, but when I used it for the 1st time on 12/2/19, it stalled. I called the customer service line and the representative was very helpful, BUT the stick wouldn't work. The rep showed me how to clean up my laptop without the stick since it wasn't working. Why did I pay for this when I could have done the work myself and did. Very unhappy and would like my money back.
Bottom Line: No, I would not recommend this to a friend
1 people found it helpful
Link to this Review
Company Response from FixMeStick Technologies Inc.
Hi Debra,
Thanks for your review. I'm sorry you weren't able to get FixMeStick to work on your computer! I took a look at your correspondence with us, and it seems there may be a few other things we can try to get it scanning your computer properly. One of our best agents, Linda, has left a message with you to call us if you'd like to continue to work together. Please give us a call back or email us at support@fixmestick.com, we'd love to help you get it working!
If you'd still like a refund, you will have to contact HSN, as we don't process refunds for FixMeSticks purchased through them.
Best,
Claire