Unfortunately, I was quite disappointed by their refund policy. There is a 14-day trial period. On day 3 I requested a refund due to the fact that the program did not suit my needs. Although I corresponded with the company several times they continued to refuse any refund. I found this not to be the normal business practice for a quality company.
Bottom Line: No, I would not recommend this to a friend
6 people found it helpful
Link to this Review
Company Response from DoFasting
Dear Deborah,
Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected.A full refund can be issued if our app was found faulty. Yet, we cannot provide you with a refund if you simply changed your mind or do not want the app.
Please see our refund's policy which is stated in our Terms & Conditions:
5.2.4. the Company follows a no refund policy, unless the product is proven to be not as described or faulty. In such cases, client must contact our customer support at hello@dofasting.com within 14 days upon purchase and provide detailed information proving Company's product fault (with visual proof attached). Once a refund is issued, Client no longer has the access to Company's product. All refunds are applied to the original method of payment. By purchasing from the Company's website, client agrees to this refund policy and relinquishes any rights to subject it to any questions, judgment or legal actions.
Our app offers a personalized meal and workout plans, created by our professional nutritionists and trainers, based on your quiz answers, easy to use fasting tracker, which allows you to chose different fasting options and adjust your fasting hours easily. In your profile, you can easily track your progress. 'Tips' section in the app provides you with various articles on how to adopt a healthy lifestyle and intermittent fasting. Also, our specialists are ready for consultation 24/7. Meals database is being updated every week. Our team strives to make our app as much innovative as possible and even more useful features are on the way. We truly hope you'll give our app another chance. If you need our assistance or consultation - do not hesitate to drop us an email at hello@dofasting.com