I was told my aligners would arrive in 4-5 weeks, it's changed to 5-6 weeks, and it's going to change again. I should've listened to all the bad reviews because the bad reviews are the real answers. The company sucks and I've canceled and told my bank to put a hold on my account. I want a refund, I'm paying monthly for aligners I do not have. DO NOT USE THIS COMPANY.
Bottom Line: No, I would not recommend this to a friend
7 people found it helpful
Link to this Review
Company Response from Smile Direct Club
Thanks for leaving us a review. We have experienced a delay with some orders, but have worked hard to get all affected orders out and improve our process to prevent delays like this in the future. We would be more than happy to look into this for you, so I'm sending you a private message to get additional information. Best, Madison.