Gerald Schmeer
Shortsville, NYMember since March 2016

Reviews (1)


    • Apr 4, 2016
    • Verified Reviewer

    Gotham Steel Pans

    Total waste of money.

    Overall Experience:

    Never spoke to a person when I called to order the pan(s). It was all computerized. No offer of second coat. Offers continue for more pans and lids and saving programs.

    Took a couple weeks to get the pans.

    First thing I try cooking in the new pan was eggs over easy. I could not get my spatula under the eggs without squishing the whites into a bunch right against the yolk on one egg and actually breaking the yoke on the second egg.

    A person from the company called tonight to confirm information (address and phone number). I told her of my displeasure with the product. She said she has never had a complaint. (obviously doesn't read reviews). The customer service number she provided was 866-434-6600.

    Then she patched me through to someone to confirm other offers. This included a $100 gas voucher, some program to save hundreds on other purchases (stores, restaurants, etc). And also a $25 Walmart certificate of some sort. I would have to pay $1 for them to send me the information. Then I could cancel the retail savings program if I cancel within 14 days. Otherwise they would charge me $30 a month to stay with the program.

    I said nix to all the offers. Just got all sorts of red flags and gut feelings. I'll be calling the customer service number and find out how to return the product.

    I'm giving it 1 star only because you cannot give 0 stars.

    Bottom Line: No, I would not recommend this to a friend

    49 people found it helpful

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