Deborah S.
IllinoisMember since December 2019

Reviews (1)


    • Dec 24, 2019
    • Verified Reviewer

    Function of Beauty

    They don't deserve ANY stars

    Overall Experience:

    If I could give one star, I would, they do not deserve more. This place is a SCAM! Do not use it if you value your hard-earned money or expect to get a product you have paid for. They will happily send your first order right away and give the impression that they are a good and honest company. But they aren't. My second order was supposed to be here over a week ago and it has, obviously, not arrived. In trying to get answers as to why it isn't I have been told in no uncertain terms that they are not responsible for getting you anything you pay for and that was after days of no response. Customer service with this company is a joke at best, and an insidious means to defraud customers at worst. You can't contact them through their website, well, you CAN but you won't get a response from any means, email or their web form, and their phone number is a damn fax machine! The ONLY way you can contact them if via their Facebook page, and if you dare even mention anything to the effect that you never got your order where is it or you want your money back, you get blocked and they laugh all the way to the bank. They have not been helpful, they have been condescending, insulting, and they have outright lied! I still have no shampoo or conditioner and my money is also gone! And there is no reason to believe I will get either any time soon. Complaints have had to be filed with PayPal to hopefully get my money back from a company who has no intention of honoring the customer/vendor agreement and getting my order to me, and with USPS for mail fraud! You have all been warned about this shady, dishonest company that defrauds its customers.

    Bottom Line: No, I would not recommend this to a friend

    15 people found it helpful

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