Sylvia S.
Panama City, FLMember since December 2019

Reviews (1)


    • Dec 24, 2019
    • Verified Reviewer

    Groove Life Silicone Ring

    Total disappointment

    Overall Experience:

    I ordered 2 rings for my husband for Christmas on December 2, 2019. It’s now 16 days later and I still have not received my order. The tracking order you provided still shows no information. I don’t believe you ever shipped my order. You shut off your phones so you couldn’t be reached and made your customers leave you messages on Facebook Messenger to try to get information about their order. I had several unproductive and non-informative messages on there just being told even though my tracking number gave me ZERO info on where my order was, that it was on it’s way to me. I finally, out of pure frustration, told you to cancel my order and return my money so I could order with another company. Tennessee to Panama City is not that far apart, I vacation in TN every year. Your representative still swore my order had been shipped and even though I canceled my order I would still receive my order free of charge (I’m assuming because your customer service and product delivery time was so horrible). Yet here I am still no rings and extremely disappointed with your company. I own a business myself and I assure you we have NEVER conducted business in this manner, we would lose our customers.

    Bottom Line: No, I would not recommend this to a friend

    1 people found it helpful

    Link to this Review

Showing 1-1 of 1