I was looking for a used minivan and really didn't want to go to another dealer. All I could find was bad deals and even worse salespeople taking up my time and giving me bad deals.
Looked at Carvana one night and found I was approved with no money down and they had the van I was looking for (I do have a good job, but not very good credit). The online process was easy, all the phone calls (not many) from them were very nice and told me all I wanted to know and didn't hold anything back. The delivery was right on time to the minute, and the driver was nice, friendly, and gave me time to look it over, drive it, and decide if it was in good shape. He pointed out that it was missing floor mats and if I wanted the van he would put in to have new floor mats sent to me. The van is in good shape for a used car, has had no problems, paying through Carvana is easy online with ok APR for a used car dealer. And I had the new Chrysler floor mats delivered the next week.
Great customer service, and they give you all the info you ask for upfront, just need to ask. Other dealerships will give you the runaround and will try to hide info, just like anywhere you need to do your due diligence and ask questions, if the car is not right when you look at it, don't buy it and send it back. Great people to deal with.
Bottom Line: Yes, I would recommend this to a friend
4 people found it helpful
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