Alina G.
Alina G.
AustraliaMember since December 2019

Reviews (1)


    • Dec 28, 2019
    • Verified Reviewer

    Noom

    Yep, I had a bad experience with billing too

    Overall Experience:

    Ugh. I wish I'd looked at this site before. I was enjoying a quiet evening, when I checked my email and saw they'd charged me for four months' subscription at once, with no refund for unused months. First you pay for a trial of 14 days, and then they take out four months' without alerting you first?

    Yes - once I searched through my email it was in one I had only scanned, and wasn't aware in any other way that there would be the 4-month payment. When I thought I was signing up for a trial, I wasn't alerted in any other way of this cost - so it is very easily missed.

    Be very aware of subscriptions. This is, unfortunately, not the first experience I've had with details being hidden in the scroll down.

    Bottom Line: No, I would not recommend this to a friend

    9 people found it helpful

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