I ordered a ring for myself and my wife. She loved hers but mine was not what I thought it would be. This was my second ring from them. I liked the style of my first ring, so I emailed them and asked what I needed to do to exchange this new one for one that was the same style as my first ring only in a different color.
I was expecting a back and forth with instructions and etc., but instead, I got a response the next day that said my new ring was on its way! I received it in a few days and am happy with it and the service I got from them. No Hassle Exchange.
Bottom Line: Yes, I would recommend this to a friend