Carla D.
Gainesville, VAMember since December 2019

Reviews (1)

    • Jan 4, 2020
    • Verified Reviewer


    Worst buying experience

    Overall Experience:

    I purchased a vehicle 5 months ago and have had several issues! I am still having problems, they have not sent the title to the lender - 5 months after purchase! Do not buy from here, you will regret it They do not care about the customers!

    Bottom Line: No, I would not recommend this to a friend

    2 people found it helpful

    Link to this Review
    • Jan 6, 2020

      Company Response from Carvana

      Thank you for taking the time to reach out and share your frustrations. At Carvana, we strive every day to make the car-buying experience easy and stress-free from start to finish. It is apparent that we have dropped the ball, and for that, we are very sorry. After further review of your account, we see that you have been working with our Post-Sale Team on a resolution. Your patience is extremely appreciated, as we understand your time is very important. If there are any additional questions regarding your next steps, please do not hesitate to reach out to us at (800) 333-4554.

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