Before Christmas I decided to buy two memberships as gifts. The total for both memberships was $600. I chose to take advantage of a free tasting special of an additional 12 samples. The company did not send me the gift cards, when I reached out to customer service they chose not to respond. I decided to act like a new customer who had a question and they responded in 5 minutes. I then attempted to see if we could correct the issue, no response. In fact, they claimed I never made an order so I sent them the credit card charge. Then no response. Only when I disputed the charge did they try to make right, which I was still open to. Three days later, no response.
I highly recommend avoiding this company.
Bottom Line: No, I would not recommend this to a friend
Company Response from Flaviar Ltd.
Hey Matt,
Thank you for sharing your concerns. Constructive feedback is always appreciated and helps us improve further.
At the time you wrote this review you were still in contact with our customer support. Your issue has since been resolved in a timely manner and to your full satisfaction. Both gift memberships were fully refunded.
If you have any further queries or are still experiencing issues, we’re easy to reach if you write to us at support@flaviar.com.
We wish you all the best!